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Parley
A product by RG INSYS · AI contact centre

Every call,
answered.

Parley is an AI receptionist for your phone, website chat, WhatsApp, SMS and email. It answers around the clock, books appointments, captures leads and follows up. When a person is needed, it hands over to your team with a summary.

14-day free trial, no card needed Set up in about ten minutes Answers on the first ring
Parley call detail: an inbound call with its recording, call facts and the AI receptionist's conversation with the caller
On a callAnswered on the first ringKnows your prices, hours and services. Callers can interrupt it.
Handed to a personWith the caller's details and the transcript so far.

Parley key facts

Parley is an AI contact centre built by RG INSYS LLP. An AI receptionist answers a business's phone calls, website chat, WhatsApp, SMS and email around the clock. It books appointments, captures leads and follows up, and hands over to human agents with a summary when a person is needed. A business can set it up in about ten minutes.

What it is
An AI receptionist on every channel, plus a full contact centre for the people who take over.
Who it's for
Small and mid-sized service businesses, contact-centre teams, and agencies who resell it under their own brand.
Pricing
Starter $49, Growth $149 and Pro $399 a month (USD). 14-day free trial, no card needed.
Built by
RG INSYS LLP, on our telecom and VoIP (SIP, Asterisk, WebRTC) and AI engineering.
Try it
Live at parley.rginsys.com.
One receptionist, every channel

Wherever customers reach you,
Parley picks up.

The same AI, trained on the same knowledge, answers on every channel. Unsubscribe and STOP replies are handled for you.

PhoneA natural voice that answers on the first ring
Website chatAnswers and books right on your site
WhatsAppConfirmations and reminders
SMSMissed-call texts within a minute
EmailFollow-ups and booking confirmations
Product tour

See the whole operation
from one screen.

Real screens from Parley, in light and dark mode. The data is fictional: meet Brightsmile Dental.

Dashboard. Live calls, today's bookings and what every call ended in, at a glance.

Parley dashboard: live calls, appointments, calls today and outcomes
Everything that's live today

An AI receptionist
and a full contact centre behind it.

AI on every channel

A receptionist that sounds natural and knows your business.

  • Voice that answers on the first ring and lets callers interrupt
  • Set up from a few sentences or an industry pack
  • Learns from your website and PDFs
  • Suggests answers to questions callers keep asking: approve in one tap

Bookings and follow-up

Turns conversations into appointments, and keeps them.

  • Books, moves and cancels during the call
  • Reminder calls and messages; cancelled slots go to the waitlist
  • Missed-call rescue: a text and a call back within a minute
  • Review requests, with unhappy customers reaching you privately first
  • Outbound campaigns paced to do-not-call lists, calling hours and consent

Human agents, when it matters

A browser-based agent desk for the calls people should take.

  • Warm handover with the caller's details and transcript
  • Queues, hold, transfer, consult, callbacks and scripts
  • Live transcription and agent assist with a compliance checklist
  • Supervisors listen, whisper and barge
  • Skills routing, VIP priority, visual IVR builder and predictive dialling

Insight and quality

Know what happened on every call, and what it was worth.

  • Every call recorded and transcribed, with card numbers and personal details redacted
  • AI quality scoring against your own scorecard
  • Wallboard, service level, abandon rate and handle time
  • QA scorecards, coaching and workforce management (Erlang C)
  • ROI dashboard and a weekly owner report

Integrations and control

Fits the tools and numbers you already have.

  • HubSpot: screen pop, calls on the timeline, click-to-call
  • Slack and Microsoft Teams alerts; Zapier, Make and n8n webhooks
  • Run Parley from Claude or ChatGPT through its MCP server
  • Public API with scoped keys
  • Bring your own SIP trunk, or buy numbers in the app

Enterprise and agencies

Secure by default, and ready to resell.

  • Two-factor sign-in, Google and Microsoft single sign-on
  • Roles and a full audit log
  • High-availability telephony, a public status page and nightly backups
  • Retention rules, data export and deletion
  • White-label mode: client accounts under your brand and domain
How it works

Live in about ten minutes,
better every week.

01
Describe your business

A few sentences, or an industry pack for clinics, salons, real estate, restaurants, car repair, coaching or insurance.

02
Add what it should know

Point it at your website and PDFs. Prices, hours and services come with it. Connect your calendar.

03
Connect a number

Buy a number in the app or bring your own SIP trunk. Add the chat widget to your site.

04
Let it learn

Parley suggests answers to the questions callers keep asking. Approve them in one tap.

Parley campaigns: outbound call campaigns paced to compliance rules
Who it's for

Built for businesses
that live on the phone.

Small and mid-sized service businesses that can't afford to miss a call, contact-centre teams that want AI in front of their agents, and agencies that want their own branded product.

Clinics and dental practices Salons and spas Real estate Restaurants Car repair Coaching Insurance Contact centres Agencies white-label
Pricing

Simple monthly plans.
Try any of them free.

Prices in USD per month. Every plan starts with a 14-day free trial, no card needed.

Starter
$49 /month
14-day free trial, no card needed.
Start free trial
Growth
$149 /month
14-day free trial, no card needed.
Start free trial
Pro
$399 /month
14-day free trial, no card needed.
Start free trial

See what each plan includes at parley.rginsys.com.

What's next

In beta now,
and coming soon.

Beta
Available to try today, still being finished.
  • ✓ Zoho and Salesforce CRM
  • ✓ Live SMS through Twilio, Telnyx or Plivo
  • ✓ WhatsApp Business on your own number
  • ✓ Card billing
Coming
On the roadmap, not available yet.
  • One inbox for every channel
  • Multi-channel campaigns
  • Zendesk, Freshdesk and Shopify
  • Payment links during calls
FAQ

Common questions

How Parley works, what it costs and how to try it.

Parley is an AI contact centre built by RG INSYS LLP. An AI receptionist answers your phone calls, website chat, WhatsApp, SMS and email around the clock. It books appointments, captures leads and follows up, and hands over to your team with a summary when a person is needed.
About ten minutes. Describe your business in a few sentences, or start from an industry pack for clinics, salons, real estate, restaurants, car repair, coaching or insurance. Add your website and PDFs as knowledge, then connect a number.
Yes. Parley hands the call over to your team with the caller's details and the transcript so far. Agents work from a browser-based desk with queues, transfer, callbacks and live agent assist.
Starter is $49 a month, Growth is $149 and Pro is $399 (USD). Every plan starts with a 14-day free trial, and no card is needed.
Buy numbers in the app or bring your own SIP trunk. Parley connects to HubSpot, Slack, Microsoft Teams, Zapier, Make and n8n, has a public API with scoped keys, and can be run from Claude or ChatGPT through its MCP server.
Yes. Agency mode runs client accounts under the agency's own brand, logo, colours and custom domain.
Every call, answered

Stop missing calls tonight.

Set Parley up in about ten minutes and let it answer your phone, chat and messages around the clock. 14-day free trial, no card needed.

Start your free trial