Industry challenges we solve
Travel and hospitality software lives or dies on accurate inventory and a fast, trusted checkout. Most problems trace back to too many systems holding a slightly different version of the same rate.
Overbookings and rate parity breaks. The PMS, channel manager and OTAs update at different speeds, so a room sells twice or a lower rate appears on a third party site before it reaches your own booking engine.
Direct booking that loses to the OTAs. The brand site is slower, shows fewer room types and asks for more fields at checkout, so guests book through a commission paying channel instead.
Supplier APIs that all work differently. EDIFACT and SOAP for GDS, NDC offers and orders for airlines, OpenTravel XML or proprietary JSON for hotels and bed banks. Every new supplier is its own integration project.
Look to book ratios that cost money. Uncached searches hit supplier systems on every keystroke, triggering excess search fees or throttling during peak demand.
Payments that fail at the last step. Strong customer authentication, deposits, pre authorisations and multi currency settlement are handled inconsistently, and abandoned bookings rise at checkout.
Guest data in ten places. Stays, spend, preferences and loyalty points live in separate systems, so personalisation and revenue decisions are based on partial data.