Industry challenges we solve
Utilities run some of the most reliable infrastructure in the world on IT that was never designed for millions of meters, two way power flows or customers who expect live updates on their phone.
Smart meter data that nobody trusts. Millions of interval reads arrive every day, but gaps, spikes and communication failures leak into billing, and the exceptions queue grows faster than the back office can clear it.
Outage updates customers hear last. Crews know the restoration time, the control room knows the fault location, and the customer is still on hold. Social media fills the gap before the website does.
Field crews on paper and radio. Work orders are printed, as built changes are sketched by hand, and GIS updates happen weeks later, so the next crew works from an outdated network model.
DER the grid cannot see. Rooftop solar, batteries and EV chargers are connecting faster than planning tools can model them, and operators have little live visibility at the distribution edge.
Billing systems nobody wants to touch. Tariff changes, new time of use products and regulatory price updates take months because the CIS is heavily customised and the people who built it have left.
Security reviews that stall every project. Any change near SCADA or substation networks needs a CIP or IEC 62443 assessment, and projects designed without one get stopped at the last gate.