Industry challenges we solve
Retail margins are thin and the difference between a profitable store and a closed one is often a 200ms page weight, a misrouted refund, or a stock count that lied. We focus on the things that move the funnel.
Storefronts that load in under a second. Payments that route to the cheapest acquirer. Inventory that reconciles to the warehouse rather than the spreadsheet. We build on Shopify Plus, Magento, and WooCommerce when that is the right call, and we ship headless commerce on Medusa, Saleor, and commercetools when conversion or omnichannel demands it. PCI scope reduction is included by default.
Retail margins are thin and the difference between a profitable store and a closed one is often a 200ms page weight, a misrouted refund, or a stock count that lied. We focus on the things that move the funnel.
Shopify Plus theme builds, Hydrogen storefronts, custom apps, and headless extensions. Adobe Commerce (Magento) module development, performance tuning, and B2B feature enablement. WooCommerce custom plugins and migration paths off legacy WordPress.
Medusa, Saleor, commercetools, and Commerce.js as the commerce layer. Next.js or Remix storefronts, Storyblok or Sanity as the CMS, Vercel or Netlify edge for delivery. Sub one second LCP on mobile, Core Web Vitals in the green.
Stripe, Adyen, Checkout.com, Worldpay, Braintree, and Razorpay routed through a smart engine with retry logic, 3DS exemption optimisation, multi acquirer failover, and per market local methods (iDEAL, Bancontact, UPI, Apple Pay, Google Pay).
Bidirectional sync to SAP S/4HANA, NetSuite, Microsoft Dynamics 365, Odoo, Brightpearl, and bespoke ERPs. Akeneo, Pimcore, or Salsify for PIM. Idempotent message flows with reconciliation dashboards and replay tooling.
Algolia, Elasticsearch, Typesense, and Meilisearch for site search with synonyms, typo tolerance, and personalisation. Recommendations engines combining collaborative filtering, content scoring, and LLM semantic similarity for cold start products.
Multi vendor marketplaces with split payments via Stripe Connect, Adyen for Platforms, or Razorpay Route. Vendor onboarding with KYC, per vendor inventory and shipping, dispute handling, and DAC7 reporting where applicable. B2B portals with quotes, approvals, and account hierarchies.
Retail compliance is light compared to fintech, but the small obligations add up: PCI for card data, sales tax in every US state, distance selling rights in the UK and EU, and the new platform reporting regimes that catch marketplaces unaware.
PCI DSS is solved by avoiding it. The cheapest compliant store is the one whose servers never see a card number. We push tokenisation into Stripe Elements, Adyen Drop-in, Checkout.com hosted fields, or Razorpay's standard checkout, and audit every log line that could accidentally capture sensitive authentication data. The result is SAQ A scope rather than SAQ D, which translates to a self attestation rather than a four week audit programme. For subscription products that need vaulted card data, we isolate the cardholder data environment and use processor managed vaults rather than rolling our own.
UK and EU consumer law shapes the checkout, not just the legal page. Distance selling rights mean clear cancellation flows, refund timers that do not exceed 14 days, and unambiguous "buy now" buttons. The EU Consumer Rights Directive applies to digital goods too, and the latest Geo-blocking Regulation forbids redirecting EU customers between country stores without consent. We bake these constraints into the checkout flow rather than bolting them on with disclaimer text.
Marketplaces face a new reporting regime. DAC7 in the EU and the equivalent UK regulations now require platforms to collect, verify, and report seller information annually. We build the data collection flow into vendor onboarding, validate VAT numbers and tax residency at sign up, and produce the XML reports HMRC and EU member state authorities expect. US state sales tax via Avalara or TaxJar handles nexus thresholds that move every year.
Boring infrastructure where it lets us move faster. The interesting code is in payments, search, and the integration boundary, not in reinventing the storefront.
A multi brand UK retailer was shipping to production once a week on a Friday afternoon, with a manual change advisory board that took three engineers half a day to populate. Hotfixes routed through the same process, so a misconfigured promotion sat broken for fourteen hours. We migrated the monolith into containerised services on AWS ECS, introduced trunk based development with feature flags via LaunchDarkly, automated the test suite to run in 8 minutes instead of 90, and put progressive rollout on every change. Twenty deploys a day became normal within six weeks, MTTR dropped from 6 hours to 22 minutes, and the team finally had time to ship the headless storefront they had been promising.
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