What we don't do
We get the most respect from clients when we say no to work that doesn't fit. Here is what we are not the right partner for, today:
- Heavily regulated workloads needing an active SOC 2 or ISO 27001 report today. Our SOC 2 Type 1 audit is in active progress with a CPA firm, target completion Q4 2026; Type 2 follows after that. ISO 27001 is on the 2027 roadmap. We do not yet hold a SOC 2 report of our own. If your procurement team requires a current Type 1 or Type 2 report, or an ISO 27001 certificate, to sign, we are not the right fit until that work completes. We will say so on the first call. See our compliance page for the full honest map.
- Pure "staff aug" fire-and-forget headcount. If you want to drop a contractor into a Jira queue with no architectural oversight, no PM, and no test standards, that is not how we operate. Our engineers come with a senior reviewer and a PM attached by default; you cannot peel those away and pay less.
- On-site-only engagements. We are remote-first. We can fly to your office for kick-offs, quarterly reviews, or critical incidents, but our team works from India. If your contract requires daily on-site presence, we are not it.
- 24×7 NOC operations. We provide on-call rotations for the software we build, including weekend and out-of-hours response for incidents. We are not a 24×7 network operations centre. For follow-the-sun NOC coverage we partner with specialist providers and integrate cleanly with their tooling.
If any of the above describes your need, tell us — we'll either flag it on the first call or recommend a partner who fits better. That's a better outcome for everyone than starting work we can't finish well.